FAQs
Who and what are TailoredTrainers.com?
TailoredTrainers.com are an agency based in Hertfordshire. Our aim is to provide fully qualified, experienced and highly motivated personal fitness trainers when ever and where ever you wish and to make the whole booking process as quick, simple and efficient as possible.
Why should I use TailoredTrainers.com for my personal training needs rather than finding my own personal trainer or joining a gym?
Firstly, TailoredTrainers.com are based mainly online, which is a main advantage to you for a number of reasons. It means that you can book with us online any time of any day, we are never closed. Our website enables you, the customer, to tailor make your own training session from the personal trainer, day, time, place you want to train to how and what you want to train.
With our personal trainers help and advice, together we tailor make a fitness plan to suit you and help you to reach your goals. The fact that we’re online is also beneficial to you, as your account information will keep track of all previous sessions you have had, all future bookings you have placed, along with other helpful information. So whenever you log in to your account you will be able to view this and keep track of your progress.
Because your name will be kept on our database (unless otherwise instructed by you) you will receive newsletters containing offers by email and other recent news beneficial to you.
We also offer an online forum, where you can go and chat online to other TailoredTrainers.com members and share your thoughts and new fitness knowledge.
Apart from the fact that we are based online this is a MUCH safer way to book a mobile personal trainer because we always know where, when and who you are meeting with.
There are no membership payments and commitments as there are with gyms, there’s no waiting around for gym equipment to become free and no awkwardness as some people feel when going to a gym.
What do I get from TailoredTrainers.com?
1. You have your own space online to view your progress.
2. It’s a quick and easy way to fit exercise into your life.
3. There is an online forum for our members to chat to other members online, make new friends and share thoughts on particular trainers and TailoredTrainers.com in general.
4. We care about our customers, so we call you to find out how you’re getting on and if you have any problems or concerns.
5. Above all, you get a fully qualified, insured, experienced, motivated personal trainer who wants to help you.
How do I change the day/time I have booked or cancel my booking?
Please call us on 07774 589554 or alternatively email us at info@tailoredtrainers.com and somebody from our team will get back to as soon as they can.
Please note, cancellations and booking changes can only be made if you do so 2 or more days prior to the session booked to take place.
When do I pay TailoredTrainers.com?
When the mobile personal trainer arrives to carry out the first session with you.
How do I pay TailoredTrainers.com?
We accept cash and cheque payments.
What do I need on the training day?
All you need is a water bottle and sweat towel.
Why is there an additional 15 minutes on my first training session?
This is because the personal trainer needs to understand what you want to achieve from the sessions, what your goals are and when you want to reach them by in order to tailor make a fitness program to suit you.
Also, you are required to fill out a medical history form, sign an agreement form and sign an informed consent form. Please note, if you have a disability you are required to have a doctors note telling us that you are fit to exercise, other wise the personal trainer will not be able to carry on with the session and there will be no refund.
How does the process work?
Please see about us page. Click Here
How do I complain or give positive feedback on a particular trainer or TailoredTrainers.com in general?
Please email us at info@tailoredtrainers.com or alternatively call us on 07774 589554.
I have a company selling fitness related products. Why should I advertise my business with TailoredTrainers.com?
1. you will be advertising to your target audience
2. we are a new company and therefore have favourable prices
What advertising opportunities does TailoredTrainers.com offer?
Please click here to learn about advertising with TailoredTrainers.com
If you have any questions not answered on this page we want to hear from you. Please email us with your query and a member of our team with get back to as soon as possible. We will also add your question to this page for other members to view.
